If you're experiencing an issue with CoreHW RTLS hardware or software, submit a support request.  

Please fill in the form in English.
サポートフォームは英語でご記入ください。
지원 양식은 영어로 작성해 주시기 바랍니다.

We review all incoming support requests as soon as possible, and we aim to respond according to the urgency and impact of the issue. Problems that prevent normal use of the system are given priority, while other issues are handled as soon as our team can carefully review them.

Our support team works during regular office hours (Finnish time, GMT+2 / GMT+3 in summer). Response times may vary depending on the complexity of the issue. We kindly ask for your patience while we work on this. We will contact you directly if we need more information, or once the right specialist has reviewed your case.

Thank you for reaching out to the support team.